--- title: The Contractor's Guide to Building an FDD Service Line | CIM description: "Free guide for Australian building services firms: win maintenance tenders, turn building data into chargeable work and add sites without adding engineers." image: https://connect.cim.io/hubfs/Guides%20and%20eBooks/APAC/Contractor_FDD_Guide_CIM_teaser.jpg --- [![CIM](https://connect.cim.io/hubfs/CIM_24-11-22/CIM_Logo_White.svg)](https://www.cim.io/)[Contact us](https://www.cim.io/contact) Free guideFor building services firms · Australia · 20 pages # From maintenance contracts to recurring revenue The contractor’s guide to building an FDD service line: how mechanical, controls and engineering firms turn building data into chargeable work, stronger renewals and growth without adding headcount. ![The Contractor’s Guide to Building an FDD Service Line - cover](https://connect.cim.io/hs-fs/hubfs/Guides%20and%20eBooks/APAC/Contractor_FDD_Guide_CIM_cover.jpg?width=210&height=297&name=Contractor_FDD_Guide_CIM_cover.jpg) - What major Australian owners now write into maintenance tenders - What three more sites per engineer is worth, in A$ - How to sort every fault into in-scope work or a quote - A 90-day plan to launch your first retainer ## Get the free guide Instant PDF download. No sales call required. Proof inside the guide Aero Performance Group50%larger project portfolio with the same team Burlington128actions found on one 13,000 m² office - work a contractor can deliver CIM delivery data2-8 weeksfrom BMS data access to a first ranked fault list CIM partner analysis8+sites per engineer as the platform-led target, up from five Inside the guide ## Seven chapters, from the tender to your first retainer Contracts are won on price and renewed on proof. The guide shows how the same team and the same contract become a service you can measure, price and renew. 1. 01**Why the services business is changing**Maintenance contract vs data-driven service, line by line.p. 3 2. 02**Win the tender, keep the contract**What owners now specify, and six steps to build the evidence.p. 5 3. 03**Break the capacity ceiling**An A$ worksheet for three more sites per engineer.p. 7 4. 04**Sell the sequence, protect the margin**Assess, keep, grow - and the in-scope or quote fault register.p. 9 5. 05**Deliver at scale**Six steps from detected to proven, and who owns each one.p. 11 6. 06**Build, buy or partner**Eight questions to ask any platform vendor.p. 16 7. 07**Your 90-day launch plan**Five sites, one contract: prove it, then package it.p. 18 ![Guide page: what three more sites per engineer is worth](https://connect.cim.io/hubfs/Guides%20and%20eBooks/APAC/Contractor_FDD_Guide_CIM_spread1.jpg)![Guide page: in scope, or a quote?](https://connect.cim.io/hubfs/Guides%20and%20eBooks/APAC/Contractor_FDD_Guide_CIM_spread2.jpg) Sample pages: the capacity worksheet and the in-scope or quote fault register. Contractors already doing it ## Real firms, running the service on real client sites ![Guide page: Burlington customer story](https://cdn.prod.website-files.com/62feb44199e6361cc5585fba/6ae42a8de2b44754f93965fb_Contractor_FDD_Guide_APAC_CIM_burlington_page.jpg) Dublin13,000 m² multi-tenant officeMechanical, electrical and controls contractor > “CIM’s PEAK Platform is a key enabler when it comes to delivering this for our clients. By deploying the latest technology on our client sites, they are guaranteed a service at the cutting edge of digital innovation.” SG**Stuart Gaffney**Corporate Account Manager and Associate Director, Burlington Also inside: Aero Performance Group, and how A.G. Coombs and Conservia are building the service in Australia. ![](https://connect.cim.io/hs-fs/hubfs/Guides%20and%20eBooks/APAC/Contractor_FDD_Guide_CIM_cover.jpg?width=150&height=212&name=Contractor_FDD_Guide_CIM_cover.jpg) ## Grow your service without growing your headcount Written for owners, GMs, service managers and BD leads at mechanical, controls and engineering firms. [Download the guide](https://connect.cim.io/contractors-guide-fdd-service-line#form)Free. Instant PDF. No sales call required. ![CIM](https://connect.cim.io/hubfs/CIM_24-11-22/CIM_Logo_White.svg) ### Product - [Product overview](https://www.cim.io/the-peak-platform/overview) - [Watch a demo](https://www.cim.io/watch-a-demo) - [Partners](https://www.cim.io/partners) ### Solutions - [Fault detection and diagnostics](https://www.cim.io/solutions/fault-detection-and-diagnostics) - [Data-driven maintenance](https://www.cim.io/solutions/data-driven-maintenance) - [Building analytics](https://www.cim.io/solutions/building-analytics) ### Resources - [Blog](https://www.cim.io/blog) - [eBooks and guides](https://www.cim.io/documents) - [Success stories](https://www.cim.io/success-stories) ### Company - [About us](https://www.cim.io/about-us/what-we-stand-for) - [Contact](https://www.cim.io/contact) - [LinkedIn](https://www.linkedin.com/company/cimsoftware/) © 2026 CIM Environmental Pty Ltd[Privacy policy](https://www.cim.io/privacy-policy)[Terms and conditions](https://assets.website-files.com/62feb44199e6361cc5585fba/631f9b5651a31b46ad1d10c8_2020-MAR-CIM-Terms-Conditions.pdf) ```json { "@context" : "https://schema.org", "@id" : "https://connect.cim.io/contractors-guide-fdd-service-line#book", "@type" : "Book", "about" : [ "Data-driven maintenance", "Fault detection and diagnostics", "Building services contracting", "Remedial works", "Maintenance tenders" ], "alternativeName" : "From Maintenance Contracts to Recurring Revenue", "audience" : { "@type" : "Audience", "audienceType" : "Owners, general managers, service managers and business development leads at mechanical, controls and engineering firms in Australia" }, "author" : { "@id" : "https://www.cim.io/#organization" }, "bookFormat" : "https://schema.org/EBook", "description" : "A guide for Australian mechanical, controls and engineering firms on building a data-driven maintenance service: what owners now put in maintenance tenders, the economics of more sites per engineer, turning alerts into chargeable remedial works, delivering at scale, choosing an FDD platform and a 90-day launch plan.", "inLanguage" : "en-AU", "isAccessibleForFree" : true, "name" : "The Contractor's Guide to Building an FDD Service Line", "numberOfPages" : 20, "publisher" : { "@id" : "https://www.cim.io/#organization" }, "url" : "https://connect.cim.io/contractors-guide-fdd-service-line" } ``` ```json { "@context" : "https://schema.org", "@id" : "https://connect.cim.io/contractors-guide-fdd-service-line#webpage", "@type" : "WebPage", "mainEntity" : { "@id" : "https://connect.cim.io/contractors-guide-fdd-service-line#book" }, "name" : "The Contractor's Guide to Building an FDD Service Line", "url" : "https://connect.cim.io/contractors-guide-fdd-service-line" } ```