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Charter Hall
GPT
QIC
LaSalle
Centuria
Knight Frank
Charter Hall
GPT
QIC
LaSalle
Centuria
Knight Frank
In this guide:

The four operational levers that decide how an asset performs

Sustainability that shows up in valuation

Ratings have stopped being a marketing line. CBRE's NABERhood Watch research finds just over half of NABERS-rated office stock now holds 5 stars or above, and higher-rated buildings show around 12% higher occupancy. The guide covers where operational improvement moves a rating — and where it will not.

Getting more from the assets you already own

Before you commit capex, find out what the plant is actually capable of. At QIC's Westpoint shopping centre, PEAK's analysis found only one chiller needed immediate upgrade despite five others flagged for replacement on age, delivering a five-year lifecycle extension.

Tenant experience as a lead indicator

Satisfaction moves occupancy, WALE and NOI before it shows up in the numbers. Kingley Surveys found that a one-point rise in tenant satisfaction correlates with tenants being 18% less likely to leave and 8% more likely to renew.

From productivity to accountability

Finding a fault and assigning it to a contractor is not the same as knowing it was fixed. The guide sets out the six stages of the Full Loop, which three of them most owners are not staffing, and an honest account of how much coverage automated detection actually delivers.

Office buildings
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Your free guide:

The recovery is real. It is also selective.

Australia's commercial property market has turned. CBD office vacancy has fallen from above 12% in early 2024 to under 10%, three of the next five years will see no new Sydney CBD office completions, and CBRE forecasts 3.3% net effective rent growth nationally in 2026.

 

But this is not a rising tide. Capital and tenants are concentrating on the assets that demonstrably perform, and that is decided at the operational stage of a property's lifecycle. This guide sets out the six stages of the Full Loop, the four levers that move asset performance, and what running the loop properly is worth in indicative ranges drawn from CIM's delivered outcomes.

 

It closes with the Charter Hall portfolio case study: 60 buildings, 2,978 actions closed at an 82% closure rate, and electricity consumption down 19% since 2019.

Download the guide